Posts Tagged ‘Wall Street Journal’

Building a Reputation: Patagonia’s Ascent to the Summit of Corporate Social Responsibility

Wednesday, May 9th, 2012

Yvon Chouinard, the 73-year-old founder of outdoor apparel brand Patagonia, has published a new book, The Responsible Company: What We’ve Learned From Patagonia’s First 40 Years. Chouinard offers not just a story about how to create a responsible company, it is also a story about creating a company that is known for that responsibility.

A Passion Project

Patagonia’s beginnings can be traced back to a California falconry club, where a young Chouinard discovered his love of climbing. Unsatisfied with the equipment available for climbers, he began making his own. He and his new wife Malinda soon ventured into apparel, founding Patagonia in 1972. “The point was not to focus on making money; focus on doing things right, and the profits would come,” according to a 2007 Fortune cover story. That mentality has been a defining part of the company’s image.

Environment First

Patagonia became a leader in environmental responsibility by giving it an equal priority to profits—reportedly without sacrificing profits. In 1985 the company began donating one percent of its revenue to environmental organizations, a move that has since inspired more than 1,400 companies to join its 1% For the Planet initiative. It was also one of the first companies to switch to more environmentally friendly organic cotton, despite its higher costs.

Limitations

Following accelerated growth spurred by the unintended trendiness of its brand, Patagonia’s limits were revealed when the early 1990s recession hit. Growth skidded to a halt and the company was forced to lay off a fifth of its employees. Rather than yielding to the economic circumstances, however, Chouinard doubled down on his original mission. “I decided the best thing I could do was to get profitable again, live a more examined corporate life and influence other companies to do the same,” he told the Wall Street Journal‘s Seth Stevenson.

Beyond Transparency

Since that crisis Patagonia has placed even more emphasis on its environmental agenda. Chouinard started “The Footprint Chronicles,” a soul-searching online project dedicated to “exhaustively cataloging the environmental damage done by his own company,” as the WSJ describes it. Taking a stance against consumerism, last holiday season Patagonia even ran a Black Friday ad asking people to buy less of its products. At the same time Chouinard’s perspective is rubbing off on other larger corporations.

Through all of this Patagonia has been consistently reported as profitable, despite its large donation programs, the extra costs it imposes on its supply chain and other activities whose direct effect on the bottom line would seen to be negative. And other companies have seen the value in Patagonia’s approach. The Wall Street Journal details how even Walmart turned to Chouinard, seeking his advice and working with Patagonia to form the Sustainable Apparel Coalition, which has attracted other top brands.

Selling You on Facebook: Setting a Price on Trust

Thursday, April 26th, 2012

The Wall Street Journal’s “Selling You on Facebook,” examines the Facebook-based economy for gathering and selling  personal information. Going forward, these companies–and Facebook–will have  to weigh the importance of building trust with their customers against how aggressively they will pursue their revenue streams.

Steve Jobs: iReputation Extraordinaire

Thursday, August 25th, 2011

The sad news that Apple founder Steve Jobs is stepping down has resulted in an ocean of accolades for the brilliant, visionary business leader. Today’s Wall Street Journal coverage is especially extensive.

Fortune’s Leigh Gallagher weighed in articulately on Piers Morgan last night.  She and many investors agree that incoming CEO Tim Cook and Apple’s longstanding top team will keep the company moving forward. So keep that Apple stock.

Steve Jobs’ reportedly mercurial temperament is balanced by his genius and passion. He led the world into the future. He took Apple to the business world’s highest summit. He is credited with transforming multiple industries – and contributing significantly to the U.S. economy. He represents the best of American entrepreneurialism, including the ability to rebound after failing.  Apparently, Jobs also has a sense of humor. At an Apple event in 2008, he joked about rumors regarding the state of his health by flashing the message shown in this photograph. He is courageous.

Blessings to Steve Jobs, his family and Apple.

When Your Speeding Ticket Shows Up on Google

Friday, February 11th, 2011

Ever Googled your name and been surprised to find an old speeding ticket at the top of the search? If so, you have plenty of company.  (Although if you had created a strong body of online information about yourself, it would not be appearing at the top of the first page of Google’s search results.) In many states, such public court records are allowed to be online. Other states have laws restricting it.

Elizabeth Garone at the Wall Street Journal Career Q & A column gave good advice to a job-seeker who recently experienced this situation. If you face a similar situation, you might find it helpful.