Posts Tagged ‘shannon wilkinson’

Americans Want Major Companies To Help Solve Nation’s Problems

Monday, November 28th, 2011

The first in-depth survey of Americans’ opinions on business and government has been released by the Public Affairs Council. It provides a surprising look at Americans’ views.

Members of Gen Y (age 18-34) gave a 71 percent approval rating for major companies. Gen X (age 35-46) holds a similar opinion. The approval ratings from Baby Boomers (age 47-65) and seniors (above 65) were 54 percent and 52 percent.

A majority of Americans (61 percent) have a favorable opinion of major companies, but they dislike the appearance of CEO greed or self-serving behavior. A strong majority (76 percent) see major companies as guilty of overpaying their top executives. They also don’t think companies are paying other workers fairly (56 percent).

Regardless of whether a company is doing well, Americans don’t like executive bonuses. (more…)

Anonymous-plaintiff lawsuits against online smears on the rise

Sunday, May 1st, 2011

Much happened in the world of online reputation management while I was on vacation (and unplugged from this blog).

Especially interesting was Emily Bazelon’s New York Times Magazine article about the merits of anonymous-plaintiff lawsuits by victims of cyber bullying (and other types of anonymous online privacy invasions). (more…)

Online reputation management: the cease & desist letter

Tuesday, April 19th, 2011

A social group of online reputation management experts were recently comparing solutions for moving negative blog posts off the first page of search results.

Asking bloggers to remove the post is one option that has worked in some cases. (The requests were courteous and/or referenced factual errors in the posts.) In other situations a cease and desist letter from an attorney worked. In those cases the posts were not consumer complaints or negative reviews, but posts considered libel or slanderous.

Cease and desist letters are not an approach for everyone, but they are appropriate for some situations. An attorney should be consulted if it is an option you are considering.

LinkedIn Still a Strong Online Reputation Tool

Tuesday, March 15th, 2011

LinkedIn is best known as a professional networking resource—but it is also an important tool for online reputation management. (more…)

Google’s New Algorithm: A Good Thing

Sunday, February 27th, 2011

The votes are in. Google’s new algorithm is a good thing. (That’s the secret formula Google uses to rank websites, determining which ones end up high on search engine results.)

The biggest losers are content farms, sites that churn out thousands of mediocre articles and videos utilizing popular words and topics. Content farms dominate the top of Google results, which enable them to attract lucrative advertising. Along the way, they frustrate people looking for higher quality content. Now, an estimated 12% of them will be cleared out from the top of searches.

Wired summed up the situation well. The Atlantic proclaimed the new system ”much, much better.” New York Magazine’s Daily Intel commentary provides insight into the major players in the content farm arena (including AOL).

My takeaway? Creating quality content is the best strategy for maintaining a credible online presence. If your online image is important to you, focus on substance, not SEO. SEO will come naturally. Ultimately, quality will trump quantity.